Friday, February 26, 2010

Paypal India Outrage - Pity on Indians

If you are doing something online and earning income, you would have definitely used Paypal. For two years, Paypal has been my friendly pal. I don't make a huge income writing online, but I have been using Paypal right from the beginning. I had no issues with Paypal for so long and I don't mind the lower conversion rates that may other users complain. However, now, I am totally distressed because Paypal has stopped withdrawals to bank account. Personal payments was also withdrawn, but that is at least tolerable as far as I am concerned.

I spoke to one of the Paypal representatives, Grace (I used skype) and she wasn't able to give me an estimate on when the withdrawals and personal payments stuff will be reinstated. However, she ensured that Paypal is working on it and issue will be resolved God knows when.

If you folks are trying to reach Paypal, you can call +14029352050. I need to warn you, it takes a couple of minutes to get past the IVR and you will be forwarded to an American. Somewhere in the middle of IVR, keep telling "Agent" and you will be directed to an agent automatically. You have to spell out your email address and verification details asked. I called from India and I was transferred to another IVR which never accepted my input from Skype. So, I had to initiate call again and I told the agent to connect me directly to another agent. I don't know if this is for Indian users alone because the first American said I have to another agent after I said I am from India.

Ok, so withdrawals to bank is ruled out and I am not sure of withdrawal to credit card. I initiated check withdrawal and it is still in pending state. Keeping my fingers crossed.

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